Remote Monitoring Service (RMS)
Enhanced Customer Support from FileTek
Features
- Automated daily analysis of StorHouse system hardware log files
- Automated daily trend analysis of performance
- Daily report e-mailed to your system administrator
- Daily review of device errors and trend reports
- Support calls dispatched for covered hardware
- Peripheral firmware revision control through FileTek engineering functions
Benefits
- Utilization of FileTek proprietary hardware diagnostics for non-FileTek supported hardware
- Reduced system downtime
- More reliable system performance
- Reduced system administrative tasks
For More Information
FileTek, Inc.
9400 Key West Avenue
Rockville, MD 20850
Phone: 301-251-0600
E-mail:info@filetek.com
